Product Questions

  • Can I use your décor outdoors?

    Yes, all of our RealSteel designs can be safely used outdoors without fear of rust. Every piece of RealSteel Décor gets a baked on powder-coated finish that is weather and rust resistant for years of indoor/outdoor use. We also protect your investment by providing a free two (2) year quality gu...

  • How do I hang them?

    Each of our RealSteel pieces comes with mounting holes built seamlessly right into our designs. These can be used with either screws or nails to easily and quickly mount your new design to your walls. Many of our customers prefer using small finishing nails and picture hanging nails which have a...

  • Do you have ??? design?

    To find out quickly, you can use our Store Search Feature found at the top of each page. Simply type in what you are looking for to find out if we currently offer a similar design. If you still can't find what you are looking for, you can reach out to us using our Contact Us Page or by using  t...

  • My custom text has too many characters, what do I do?

    If your custom text does not fit in the space provided using our online product configurator, you can simply put your text in the "Notes" section in your shopping cart and we will make the changes for you. Please be specific regarding spelling, capitalization and special characters. If our desi...

  • Can you design a new product?

    We appreciate you reaching out regarding a custom order request. Due to the time it takes our design team to create custom designs, we cannot accommodate every custom request we receive. In order to request an original design, we will need the following information from you: Design Description,...

  • Can you add/remove items from design?

    We can make small changes and adjustments to our designs. Simply put your request in the "Notes" section in your shopping cart and we will make the changes for you. Please be as specific as possible in describing the changes you would like to see. If our design team runs into any issue with you...

  • What sizes do you offer?

    Each of our designs are offered in a variety of standard sizes. You can view the sizes available for the particular design you are interested in by viewing it's product page. To see the corresponding price for each size, simply tap/click the size you are interested in. The sizes shown are close ...

  • Can I get this in a smaller or larger size?

    We can adjust the dimensions on most of our designs to accommodate 12” up to 72”. Please note, anything over 36” will include additional shipping fees. To inquire about a custom size, you can reach out to us by calling our customer success team at (844) 915-3232, sending us a message via our Co...

  • Can I get this in a different color?

    We offer the following color options that you can choose from: Standard Colors Black Textured Silver Gold Penny Vein Rust Specialty Colors Red Orange Green Turquoise Blue White If you would like to request a color that is not shown for your desired product, simply put your request in the "Note...

  • Can I choose a different font for the design I want to order?

    Yes, we are able to swap the standard font found in our designs to a different font seen in a number of our other designs. Simply put your requested font in the "Notes" section in your shopping cart and we will make the changes for you. Please be specific as to which product in your order shoul...

  • What is the thickness/gauge of your steel?

    Our standard steel is 16 gauge which provides long lasting durability while remaining light enough to be easily hung. We use a slightly thicker 14 gauge steel on a few select designs to add extra rigidity when necessary, most often for our larger sizes. If you would like to request our thicker ...