Thank you for your order! Our goal here at RealSteel Center is to offer you the best ordering experience possible! Every day we deliver to hundreds of customers across the United States from our Texas based workshop while striving to provide the very highest levels of responsiveness to you at all times. We take a lot of pride in the superior quality of the décor we produce and that same attention to detail applies to our shipping department as well.
The time frame for order delivery is divided into two parts: Production Time & Shipping Time.
Production Time
Every item on our store gets hand produced at our Texas based design workshop as orders are placed. Once we receive your order the dedicated teams at RealSteel Center usher your designs through a multi-step production process.
- Step 1: Our Designers ensure your personalized text is adjusted perfectly for a superior quality finished product.
- Step 2: Our skilled Craftsman cut your design from high grade Made in America steel. Your cut design then gets polished to a smooth finish. To back up our 2 year craftsmanship guarantee, your designs then get a baked on powder coating to ensure they are both weather and rust resistant for years of indoor/outdoor use.
- Step 3: Our Shipping team then carefully wraps and boxes your finished designs for safe transit to your desired location.
Our typical production time per order is 5-15 business days.
Shipping Time
This refers to the time it takes for your order to be shipped from our Texas based design workshop to your delivery address. Your order will ship out via USPS Priority Mail, UPS or FedEx depending on the size of your order and which vendor is currently providing the fastest possible shipping. Most orders take 2-4 business days to arrive once the vendor has taken possession of your shipment.
As soon as your order has it's shipping label generated we will send you a "Shipping Confirmation" email that contains your tracking number. Please be aware that it can take 24-36 hours after the shipping label has been generated before the tracking information updates. We wish this happened faster, however this is how the big shipping vendors operate.
If you would like more information, you can reach out to us using our Contact Us Page or by using the "Send a Message" button in our live chat pop-up window.