My order is incorrect, what do I do?

Thank you for your order! We sincerely apologize for the error. Our production and shipping departments take a lot of pride in their work, however they are human and from time to time a mistake makes it out the door.

Rest assured however that we fully guarantee our products and will make this right!

Simply provide us with a picture of the incorrect piece(s) and we will send out your correct piece(s) as soon as possible.

You can send your picture(s) along with your order number to us at info@realsteelcenter.com or you can provide both  using the "Send a Message" button in our live chat pop-up window.

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